As details about the New Medicine Service (NMS) emerge (see the PSNC website for an outline service specification), we know a little bit more about what the intervention will actually involve. Pharmacists will use a semi-structured interview to assess adherence, identify problems and the patient’s need for further information and support.
Communication then is key, and perhaps now is the time to start reflecting on your own skills in this area. How are you at putting questions to patients – do you use an appropriate mix of open and closed questions? What about listening skills? And how do you go about ensuring that the patient is involved in making decisions about their treatment?
Have you spotted anything that needs addressing? Got a plan but don’t know where to go to take action? Why not log-in or register to CPDEasy.com, where you’ll find a world of content and CPD tools that will help you to take action so you can hit the ground running when the NMS kicks in.